Wie läuft’s in der Firma? Deine Worte verraten es.

Julian —  28. March 2013 — 2 Comments

Anhand der Wortwahl von Menschen kann man erkennen, wie gut es bei ihrem Arbeitgeber läuft. Das ist zwar jetzt nicht total überraschend, verrät aber, ähnlich wie Körpersprache doch einiges:

Wer zu seiner Firma “die Firma” sagt und für die Kollegen “sie” oder “die” benutzt, arbeitet wahrscheinlich in einem Umgebung mit sehr geringer Arbeitsmoral und einer hohen Mitarbeiterfluktuation. Wer hingegen “unser Büro”, “unsere Firma” und “wir” sagt ist wahrscheinlich viel zufriedener mit seiner Arbeitsumgebung. Sehr wahrscheinlich engagierte er sich stärker und fühlt, dass er sich in der Arbeit verwirklichen kann.

Aus dem Buch The Secret Life of Pronouns: What Our Words Say About Us

Management consultants sometimes distinguish among I-companies, we-companies, and they-companies. To get a rough idea of an organization’s climate, they ask employees to talk about their typical workday. If employees refer to “my office” or “my company,” the atmosphere of the workplace is usually fine. People working in these I-companies are reasonably happy but not particularly wedded to the company itself. However, if they refer to “our office” or “our company,” pay special attention. Those in we-companies have embraced their workplace as part of their own identities. This sense of we-ness may explain why they work harder, have lower employee turnover, and have a greater sense of fulfillment about their work lives. And be very concerned if an organization’s employees start calling it “the company” or, worse, “that company” and referring to their co-workers as “they.” They-companies can be nightmares because workers are proclaiming that their work identity has nothing to do with them. No wonder consultants report that they-companies have unhappy workers and high turnover.

(Bild CC, via)

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